Support (Cloud)
How to contact SlugBase, find documentation and GitHub, and what to expect from community vs priority support by plan.
Cloud vs self-hosted: This page describes the hosted product at slugbase.app. In-app behavior shared with core is documented in the Self-hosted guides unless this page says otherwise.
Contact the team
Use the Contact page on the marketing site: slugbase.app/contact. The form asks for Name, Email, and Message; after you send, the page confirms success or shows an error. A short privacy notice on submit explains that your data is processed per the Privacy Policy.
The Contact page copy notes that questions about self-hosting, teams, or billing usually get a reply within a few business days.
Documentation and API
- Customer documentation (self-hosted and Cloud guides, including API reference when enabled): docs.slugbase.app — start from Self-hosted introduction or Cloud introduction.
- The open-source application repository: github.com/mdg-labs/slugbase.
The in-app Profile links documentation targets under docs.slugbase.app for API reference; paths may vary by Cloud vs self-hosted build—this docs site is the maintained guide tree.
Support expectations by plan
Marketing copy for Free lists community support; Personal and higher tiers describe priority support and backups where applicable (see Plans and limits and pricing for the latest positioning).
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